Acceptable Use Policy

This Acceptable Use Policy (“AUP”) applies to everyone who uses Cloudverg services, including VergMesh, VergForge, VergMind, VergRail and VergShield, and to the networks we operate. It forms part of each customer agreement.

Prohibited uses

You may not use Cloudverg services to:

• Violate any applicable U.S. federal, state or local law or regulation, including export control and sanctions laws.
• Infringe intellectual property or privacy rights of others.
• Send unsolicited bulk email or messages, or violate the CAN-SPAM Act or the Telephone Consumer Protection Act.
• Distribute malware, operate botnets or carry out phishing.
• Attack, probe or scan networks or systems without authorization, or launch denial-of-service attacks.
• Forge packet headers, email headers or other identifying information.
• Host or transmit child sexual abuse material, or content that promotes violence or terrorism.
• Interfere with other customers’ use of our network.
• Resell or extend services outside the United States without our written approval.

Security responsibilities

Customers are responsible for securing their own systems, credentials and configurations, and for the activities of their users on our services.

Enforcement

We may investigate suspected violations and may suspend or terminate services, remove content or block traffic when we reasonably believe this AUP has been violated, as permitted by the customer agreement. We may report unlawful activity to law enforcement.

Reporting abuse

Report suspected abuse of our network to [email protected] with the subject “Abuse report,” including source addresses, timestamps and a description of the activity.